A study of the UN Working Group on IG – MSP in communication technology for development at the global level
The paper aims to identify best practices and lessons learned in multi-stakeholder partnership (MSP) practices at the global policy level through a participatory methodology based on interviews and an online electronic survey.
Foreign Ministries: Managing Diplomatic Networks and Optimizing Value
This is a collection of papers presented at the 2006 Conference on Foreign Ministries hosted by DiploFoundation in May 2006, in Geneva. The overarching theme is the adaptation and reform that these ministries have undertaken, in the shape of country experiences and the transformation implemented in specific areas such as the application of information technology for outreach to domestic publics, adaptation in consular services and outsourcing options. Some of the challenging issues addressed cover relations between civil servants and politicians, the role of sub-state entities in diplomacy, and how to survive budget cuts. The depth and diversity of the essays is a distinguishing feature of this collection.
Multistakeholder Diplomacy – Challenges and Opportunities
This book is a collection of papers from Diplo’s February 2005 conference in Malta and from research interns involved in our Multistakeholder Diplomacy internship programme.
Crossing the Executive Digital Divide
Information and communications technologies (ICT) have become critical in business, government, manufacturing, critical infrastructures, academia, and, literally, everywhere else, and yet, despite the large sums of money involved, ICT remains the least well understood function in an organization.
Intercultural Communication and Diplomacy
Intercultural Communication and Diplomacy is a collection of papers presented at two conferences: the 2003 Conference on Intercultural Communication and Diplomacy, and the 2004 Conference on Organisational and Professional Cultures and Diplomacy.
The Information Society Library
The Information Society Library (ISL) is a series of non-technical booklets providing information and guidelines on key cyberspace- and Internet-related issues.
Knowledge and Diplomacy
Knowledge and Diplomacy presents papers on knowledge and knowledge management from the January 1999 Conference on Knowledge and Diplomacy in Malta. The papers in this book, examining the topic from a variety of backgrounds, academic interests and orientations, reflect the multidisciplinary character of knowledge management. This publication is only available online.
Building.org: a manager’s guide to creating successful websites for international organisations
Building.org walks the reader through the decision-making process involved in creating a website: Should development of the website be outsourced or done in-house? What staff should be hired? How should the project be managed, and which department should be in charge? Building.org introduces the reader to each step, from defining goals to choosing the right technology, working with content, and obtaining and analysing user feedback.
Language and Diplomacy
Language and Diplomacy is a collection of papers presented at the February 2000 Second International Conference on Knowledge and Diplomacy and the January 2001 Conference on Language and Diplomacy. The book examines traditional aspects of language in diplomacy: diplomatic signaling, rhetorical patterns and ambiguities; as well as new issues raised by information technology. The publication is available online.
Internet Guide for Diplomats
The Internet Guide for Diplomats is the first guide specifically conceived and realised to assist diplomats and others involved in international affairs to use the Internet in their work. The book includes both basic technical information about the Internet and specific issues related to the use of the Internet in diplomacy. Examples and illustrations address many common questions including web-management for diplomatic services, knowledge management and distance learning.
