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Author: Karim Attoumani Mohamed

Evaluation du statut de l’E-Gouvernement en Union des Comores

2011

L’e-gouvernement consiste à l’utilisation des Technologies de l’Information et de la Communication (TIC) par un gouvernement pour transformer sa façon d’administrer, de produire et de délivrer efficacement des services publics aux citoyens.
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Plusieurs rapports font état du niveau de développement de l’e-gouvernement dans le monde notamment les publications du Département des Affaires Economiques et Sociales des Nations Unies (UNDESA) dont celles de 2010 qui font état, pour les Comores, d’un indice de développement de l’e-gouvernement (EGDI) de 0,2327 avec une présence en ligne du pays évaluée à 0,0286. Dans cet article, nous nous sommes intéressés à l’évaluation de la présence en ligne du pays en recensant les sites web gouvernementaux, en commentant les chiffres publiées par rapport à la disponibilité en ligne d’informations gouvernementales et à l’interaction avec les citoyens. L’organisation et les processus gouvernementaux devront être revus car l’e-gouvernance viendrait automatiser des procédures traditionnelles existantes et efficaces qui font défaut aux Comores. Malgré l’engouement du gouvernement comorien à passer de la gestion administrative publique traditionnelle à l’e-gouvernement, on a constaté en plus de l’insuffisance des sites web gouvernementaux une carence en termes d’infrastructures, de production de services électroniques, et des conditions difficiles d’accès aux TIC par les citoyens. Au final, nous avons recommandé à ce qu’une vision et une stratégie de l’e-gouvernement soit développées pour que soient entreprises des actions en vue de remédier à la situation actuelle.

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